Elke Janke Reisen GmbH has been offering holiday homes and apartments on La Palma since 1985. La Palma, is ideal for hiking, swimming, and relaxing.
Hotline +49 (0)30 4743997

Privacy Policy - Elke Janke Reisen GmbH

We respect the privacy of every individual who visits our website, so personal data and data security is very important for us. Here we will explain how we protect your data.

I. Data security

For a secure transmission of your personal data we use a secure transmission system – the so-called „Secure Socket Layer“ (SSL) transmission - on all our web pages transmitting data. Using this method prevents a third party to read this data. It is even more secure than giving the details by phone.

II. Using your data

We only collect personal data that are necessary to process your booking. We do not pass on your data to any third party except to the partners involved in the booking like home owners/caretakers, car rental companies, or airlines/tour operators. We only pass on your data that are necessary for processing your booking or any other service. In other cases we will only pass on your data if we are legally obliged. When passing on your data to a third party in the process of your booking or other services, these might be countries which have no comparable privacy regulations. Airlines are legally bound to make all passenger reservation data of passengers crossing the airspace of Great Britain, Australia, and the U. S. available to the U.S. customs authorities. These data are required for security reasons and will be treated confidentially. Since traveller profile information may relate to persons other than yourself, you should ensure that any information you provide, which relates to others, is provided with those persons' consent to its use in accordance with this privacy policy.

III. Customer's profiles

We do not create customer's profiles, and we treat your data confidentially.

IV. Cookies

In order to improve the usage of our web pages, we are using so-called cookies. A cookie is a small data file which we will transfer to your computer when you visit our website. Cookies can only contain information that we ourselves send to your computer - in this way it is not possible to read private data. They are part of the browser software and save information about your usage of the web site on the harddisk. This will enable our system to recognize the computer with which you visit our web site. You may refuse the use of cookies, however please note that if you do this you may not be able to use the full functionality of this website. Most browsers accelpt cookies automatically. You can delete all cookies any time from your harddisk. You can change your browser settings so that cookies will not be accepted at all or will only accepted with your consent.

V. Google Analytics

This web site benutzt Google Analytics, a web analysis service provided by Google Inc. („Google“). Google Analytics uses so-called cookies which are text files stored on your computer that enable an analysis of your use of the website. The information produced by the cookie on your use of the website (including your IP address) is transferred to a Google server in the U. S. and stored there. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

VI. Summary

Our web pages provide an up-to-date data security and are according to all guidelines designed to protect customers and partners. We are constantly working on improving our web site in order to provide you a trouble free booking service. Should you have any further questions or problems, we will be pleased to provide you more information.
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